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SUSEManager 1.7 client shows "Service network is missed in the runlevels 4 to use service rhnsd" when insserv command is run

This document (7011633) is provided subject to the disclaimer at the end of this document.

Environment


SUSE Manager 1.7

Situation

Running the program insserv on a client returns the error "insserv: Service network is missed in the runlevels 4 to use service rhnsd"

Resolution

This can happen under two circumstances:

1. If you have spacewalksd version 4.9.7-0.11.1 installed on the client
2. This may happen if you have upgraded from version 4.9.7-0.11.1 to a later version on the client. Even after a reboot of the system, the message will appear when you run the insserv command.

To resolve this, update the spacewalksd package to a version later than 4.9.7-0.11.1 and then run the commands

insserv -r rhnsd
insserv rhnsd

or alternatively

chkconfig -s rhnsd off
chkconfig -s rhnsd on


Background
There was an issue with spacewalksd version 4.9.7-0.11.1 where the script /etc/init.d/rhnsd has a default start run level of 4 in it. This was corrected in later version of the package but the links in /etc/init.d/rc4.d to the script are not removed when the new package is installed. The steps insserv -r rhnsd followed by insserv rhnsd will clear the links in /etc/init.d/rc4.d.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011633
  • Creation Date:17-JAN-13
  • Modified Date:17-JAN-13
    • SUSESUSE Manager

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