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Messenger logs are not getting created on an NSS volume.

This document (7011675) is provided subject to the disclaimer at the end of this document.

Environment

Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 2
Novell Messenger 2.2

Situation

Messenger logs are not getting created on an NSS volume. The Messenger Agent's web page on the logging tab shows no logs exist. The log directory is on a NSS volume such as /media/nss/DATA/novell/messenger/logs.
 

Resolution

Either run as root by changing the user in the /etc/opt/novell/messenger/uid.conf file or setup Non-root access on an NSS volume by following the steps outlined in the Messenger Documentation.

Cause

The problem is the user that the messenger agent is running as is either not LUM enabled or does not have rights to the log directory.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011675
  • Creation Date:22-JAN-13
  • Modified Date:22-JAN-13
    • NovellMessenger

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