Novell Home

My Favorites

Close

Please to see your favorites.

Archive and Versioning Services install error: Failed to configure PostgresSQL database for Novell Archive and Versioning Services: 1

This document (7011776) is provided subject to the disclaimer at the end of this document.

Environment

Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 1

Situation

Installing Novell Archive and Versioning Services on fully patched OES 11 SP1 server and recieve this error:  Failed to configure PostgresSQL database for Novell Archive and Versioning Services: 1.  
In the /var/opt/novell/arkmanager/data/postgresql.conf file the silent_mode setting is set to 'off' and commented out when it should be set to 'on' and uncommented. Among the errors shown are these from the /var/lib/pgsql/data/pg_log logfile:
 
2013-02-11 17:51:00 CET LOG: database system is ready to accept connections
2013-02-11 17:51:00 CET LOG: autovacuum launcher started
2013-02-11 17:52:02 CET archive_database arkuser LOG: could not connect to Ident server at address "127.0.0.1", port 113: Connection refused
2013-02-11 17:52:02 CET archive_database arkuser FATAL: Ident authentication failed for user "arkuser"
 

Resolution

Edit the /usr/share/postgresql83/postgresql.conf.sample file and change the silent_mode setting to 'on' and uncomment the line.
 
Delete the /var/opt/novell/arkmanager/data folder with: rm -r /var/opt/novell/arkmanager/data/
 
Delete the 'arkuser' user and 'arkuser_pggrp' group in YaST > User and Group Management. To see 'arkuser' the filter will need to be set to System User and to System Group to see 'arkuser_pggrp' on the Group tab.
 
Run the Novell Archive and Versioning Services installation again.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011776
  • Creation Date:12-FEB-13
  • Modified Date:15-FEB-13
    • NovellOpen Enterprise Server

Did this document solve your problem? Provide Feedback