Environment
NetIQ iManager 2.7.x
Situation
Installation of iManager 2.7.6 fails with a runtime exception.
Install Failed is seen with the following errors are seen at the command line.
Execute Custom Code
class com.novell.application.iManager.install.LinuxInstalliManager.install() runtime exception:
java.lang.NullPointerException
at com.novell.application.iManager.install.LinuxInstalliManager.install(LinuxInstalliManager.java:332)
at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.Installer.install(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
The below errors were found in the /var/log/Novell_iManager_2.7.6_InstallLog.log file
Custom Action: com.novell.application.iManager.install.LinuxInstalliManager
Status: ERROR
Additional Notes: ERROR - class com.novell.application.iManager.install.LinuxInstalliManager.install() runtime exception:
Install Failed is seen with the following errors are seen at the command line.
Execute Custom Code
class com.novell.application.iManager.install.LinuxInstalliManager.install() runtime exception:
java.lang.NullPointerException
at com.novell.application.iManager.install.LinuxInstalliManager.install(LinuxInstalliManager.java:332)
at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.Installer.install(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
The below errors were found in the /var/log/Novell_iManager_2.7.6_InstallLog.log file
Custom Action: com.novell.application.iManager.install.LinuxInstalliManager
Status: ERROR
Additional Notes: ERROR - class com.novell.application.iManager.install.LinuxInstalliManager.install() runtime exception:
Resolution
1. Delete the /var/opt/novell/iManager/nps directory structure
2. Remove the novell-imanager & novell-base rpm's (rpm -e novell-imanager)
3. Reinstall the current iManager.
2. Remove the novell-imanager & novell-base rpm's (rpm -e novell-imanager)
3. Reinstall the current iManager.
Cause
A previous verion of iManager was installed on the server and not removed prior to installing a newer version.