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VBScript runtime error '800a0046' when opening the report viewer

This document (7011832) is provided subject to the disclaimer at the end of this document.

Environment

AppManager 7.0.x
AppManager 8.0.x

Situation

When trying to access the reportbinder.asp through the Web Report Viewer the user may encounter an error. This error is as follows:

Microsoft VBScript runtime error '800a0046' Permission denied: 'CreateObject' /amreports/ReportTree.asp, line 76

The user may also encounter the following errors within the IIS logs:

W3SVC1 10.255.255.250 GET /amreports/reporttree.asp |76|800a0046|Permission_denied:_'CreateObject' 80 domain\user 10.255.255.101 {browser ver} 500 0 0

Resolution

The user accessing the website has been authenticated via NT authentication and is unable to execute a procedure within the reporttree.asp. The user accessing the page will need NTFS permissions to the directory hosting the asp page.
The directory is located at: C:\Program Files\NetIQ\AppManager\web\ by default.

Cause

This is caused when the user executing the ASP page does not have NTFS permissions to the C:\Program Files\NetIQ\AppManager\web\ directory.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011832
  • Creation Date:25-FEB-13
  • Modified Date:25-FEB-13
    • NetIQAppManager

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