Unhandled exception error '0x8007007E' encountered in Control Center Console while accessing KSG

  • 7011836
  • 25-Feb-2013
  • 25-Feb-2013

Environment

NetIQ AppManager 7.0.x

Situation

When viewing the properties of a KSG within the Control Center Console a debugger window popup occurs. The resulting error is as follows:

System.IO.FileNotFoundException: The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Resolution

This can be resolved by registering the following DLL: NQCCJobProperties.ocx
 
  1. Close the NetIQ AppManager Control Center Console
  2. Open an administrative command prompt
  3. Navigate to the NetIQ Install path, C:\program files\netiq\ by default
  4. Change directory to \AppManager\Control Center\bin
  5. Execute the following command: regsvr32 NQCCJobProperties.ocx
  6. Open the NetIQ AppManager Control Center Console and verify the issue no longer occurs.

Cause

This can occur if the NQCCJobProperties.ocx was not properly registered at the time of installing the NetIQ AppManager Control Center Console.