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Failed to install patches on RedHat devices with ZPM

This document (7011874) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2
Novell ZENworks Patch Management 11


"Action failed, but set to continue" will be shown in process window. And the Deployment Status for the failed job is "Partial Complete" under Relationships in ZCC.
ERROR (from zmd-messages.log):
[Debug] [01/27/2013 06:02:25.456] [] [26868] [ZenworksAgent] [480]
[ActionResult] [Deserialization failed, action handler result data still null,
setting empty result data. Current stack trace =
java.lang.Thread.getStackTrace(Unknown Source)

[Debug] [01/27/2013 06:02:25.456] [] [26868] [ZenworksAgent] [480]
[ActionResult] [Nothing to deserialize, serialized action result data is null.]
[] []

The last line loops over and over.


This is fixed in version 11.2.4 - see TID 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at http://// 


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  • Document ID:7011874
  • Creation Date:04-MAR-13
  • Modified Date:28-OCT-13
    • NovellZENworks Configuration Management
      ZENworks Patch Management

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