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Trusted root Certificate upload is failing with PKCS7 format certificates

This document (7011948) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ Access Manager 3.2
NetIQ Access Manager 3.2 SUpport Pack 1 applied
NetIQ Access Manager 3.2 Administration Console

Situation

Access Manager setup and working well.Administrator tried to import a PKCS7 formatted file into the Admin Console but the following exception was thrown: The following exception is shown in admin console catalina logs

 com.novell.nids.certmgr.DirCertException: Error: PKI_E_PARSE_CERTIFICATE,
Error: -1240 at com.novell.nids.certmgr.DirCerts.importTrustedRoot(Unknown Source)
at com.volera.roma.app.handler.CertHandler.k(y:5119) at com.volera.roma.app.handler.CertHandler.E(y:4935)
at com.volera.roma.app.handler.CertHandler.processRequest(y:285)
at com.volera.roma.servlet.GenericController.doPost(y:394) at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)

Steps to reproduce.

1.Download a pem format trusted root certificate from Admin Console
2.Convert the pem format certificate to PKCS7 format. (with .p7b extension)
3.Import the converted certificate into Admin Console

Resolution

Import the cert into a browser (Internet Explorer) and export it again as a CER/DER file. Then import the certificate again into the Admin Console.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011948
  • Creation Date:14-MAR-13
  • Modified Date:14-MAR-13
    • NetIQAccess Manager (NAM)

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