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Custom iPrint page returns user to the iPrint default ipp page after printer install

This document (7012023) is provided subject to the disclaimer at the end of this document.


Novell iPrint for Linux


When installing an iPrint printer from a custom iPrint map page, the page should redirect back to the map page after the printer installs.  However, the page redirects to the default iPrint install page (http://<IPorDNS/ipp) instead.


Apply the latest novell-iprint-server and novell-iprint-client RPMs for the version of OES running on the server.


An update to the iprint.js file has hard coded instructions to redirect the page to the /ipp page instead of the previous page.

The iprint.js file is located at /var/opt/novell/iprint/htdocs/scripts/


Reported to Engineering

Additional Information

The parent.document.location.replace() references the ipp page, not the last page displayed.

function PrinterIsNotInstalledAction()
  if(onNotInstalledActionGbl.toLowerCase() == "install")
     if(platformTypeGbl != PLATFORM_TYPE_MAC)
        // Mac client asks if you want to install the printer
        /* Ajay Bug 750088, 760884, 761359, 770035
           Fix for firefox iPrint plugin since it fails to invoke ipp page after plugin process is completed.*/
        /* End */


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012023
  • Creation Date:25-MAR-13
  • Modified Date:15-JAN-15
    • NovelliPrint

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