Novell Home

My Favorites

Close

Please to see your favorites.

Global Status Monitor page is missing data or is blank

This document (7012038) is provided subject to the disclaimer at the end of this document.

Environment

Novell Data Synchronizer Mobility Pack 1.2.5

Situation

Global Status Monitor page is enabled.
Global Status Monitor page is not being populated with data, or blank fields.
Users in Mobility have extended characters in their names and/or application names.

Resolution

A fix has been submitted for DataSync builds after 1.2.5, it should be available to the public in the near future.

Workaround:
Remove user that has extended characters in their name from the server, or rename them to remove the extended character.

Cause

The Global Status Monitor page is having problems decoding ascii extended characters in user names and application names.

Additional Information

When viewing /var/log/datasync/monitor.log the following can be seen: "ascii' codec can't decode byte 0xc3 in position 0: ordinal not in range(128)"

Example: DN: cn=abc123\,o=container App-Name: abc123\

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012038
  • Creation Date:27-MAR-13
  • Modified Date:10-DEC-13
    • NovellData Synchronizer
      GroupWise

Did this document solve your problem? Provide Feedback