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Global Status Monitor page is missing data or is blank

This document (7012038) is provided subject to the disclaimer at the end of this document.


Novell Data Synchronizer Mobility Pack 1.2.5


Global Status Monitor page is enabled.
Global Status Monitor page is not being populated with data, or blank fields.
Users in Mobility have extended characters in their names and/or application names.


A fix has been submitted for DataSync builds after 1.2.5, it should be available to the public in the near future.

Remove user that has extended characters in their name from the server, or rename them to remove the extended character.


The Global Status Monitor page is having problems decoding ascii extended characters in user names and application names.

Additional Information

When viewing /var/log/datasync/monitor.log the following can be seen: "ascii' codec can't decode byte 0xc3 in position 0: ordinal not in range(128)"

Example: DN: cn=abc123\,o=container App-Name: abc123\


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  • Document ID:7012038
  • Creation Date:27-MAR-13
  • Modified Date:10-DEC-13
    • NovellGroupWise
      GroupWise Mobility Service

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