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Warning, Hangup occurred on 0 (5658b0)

This document (7012058) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ Privileged Account Manager
NetIQ Privileged User Manager

Situation

Recently Installed Privileged User Manager Admin package and unifid continuously restarts. 

unifid.log reports: 
Warning, Hangup occurred on 0 (5658b0)
Warning, Hangup occurred on 0 (5658b0)
Warning, Hangup occurred on 0 (5658b0)
Error, Too many errors server terminating


Resolution

  1. Stop the Privileged Account Manager Service (unifid/npum/pam).
  2. Configure the Administration Console to listen on an available port not in use:
    • Edit /opt/netiq/npum/service/local/admin/connector.xml
    • Change '443' to an available port not in use.
      Note: An example is to change from '443' to '1443'
  3. Start the Privileged Account Manager server (unifid/npum/pam) and verify there are no more warnings or process restarts of unifid.

Cause

Admin port 443 is already in use by another application.

Additional Information

Example: 

Before:

<Admin>
  <Connector port="443" mode="https" ssl_ctx="https"/>
</Admin>


After: 

<Admin>
  <Connector port="1443" mode="https" ssl_ctx="https"/>
</Admin>          

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012058
  • Creation Date:01-APR-13
  • Modified Date:24-FEB-17
    • NovellPrivileged Account Manager (Privileged User Manager)

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