Warning, Hangup occurred on 0 (5658b0)

  • Document ID:7012058
  • Creation Date:01-Apr-2013
  • Modified Date:24-Feb-2017
    • Micro Focus Products:
      Privileged Account Manager (Privileged User Manager)

Environment

NetIQ Privileged Account Manager
NetIQ Privileged User Manager

Situation

Recently Installed Privileged User Manager Admin package and unifid continuously restarts. 

unifid.log reports: 
Warning, Hangup occurred on 0 (5658b0)
Warning, Hangup occurred on 0 (5658b0)
Warning, Hangup occurred on 0 (5658b0)
Error, Too many errors server terminating


Resolution

  1. Stop the Privileged Account Manager Service (unifid/npum/pam).
  2. Configure the Administration Console to listen on an available port not in use:
    • Edit /opt/netiq/npum/service/local/admin/connector.xml
    • Change '443' to an available port not in use.
      Note: An example is to change from '443' to '1443'
  3. Start the Privileged Account Manager server (unifid/npum/pam) and verify there are no more warnings or process restarts of unifid.

Cause

Admin port 443 is already in use by another application.

Additional Information

Example: 

Before:

<Admin>
  <Connector port="443" mode="https" ssl_ctx="https"/>
</Admin>


After: 

<Admin>
  <Connector port="1443" mode="https" ssl_ctx="https"/>
</Admin>