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System Update to ZCM 11.2.3a/11.2.4 takes a long time for the first Primary server that gets upgraded in a zone

This document (7012090) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 System Update
Novell ZENworks Endpoint Security Management 11.2 Locations

Situation

Upgrading a zone to ZCM 11.2.3a or to ZCM 11.2.4 - zone has several hundred locations configured. Upgrade of the first Primary server takes longer than previous upgrades (from just a few seconds, up to around 30 minutes longer for a zone with many hundreds of  servers with many hundreds of configured locations)

Resolution

This is expected when there are many hundreds of locations, but will only happen for the first Primary server.

Cause

There are extra fields available in the database for Locations with 11.2.3a onwards, and the System Update Process must convert them: this can take considerable time when there are many hundreds.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012090
  • Creation Date:05-APR-13
  • Modified Date:18-JUL-13
    • NovellZENworks Configuration Management
      ZENworks Endpoint Security Management

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