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ZCM11.2.3a: System Update fails with "1619" error on MSI

This document (7012125) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2 System Update
Novell ZENworks Endpoint Security Management 11.2


During upgrade of a ZCM agent to version 11.2.3a, MSI packages may fail, and in the log, it can be seen that the failure was due to MSI error 1619 "This installation package could not be opened."

e.g., ERROR;MSI_INSTALL_ERROR;novell-zenworks-zesm-,1619


Workaround: redeploy the System Update to the device, and it should succeed


Reported to Engineering


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  • Document ID:7012125
  • Creation Date:11-APR-13
  • Modified Date:11-APR-13
    • NovellZENworks Configuration Management
      ZENworks Endpoint Security Management

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