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Unable to run PlateSpin Recon installation due to UAC

This document (7012141) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ PlateSpin Recon

Situation

This article provides instructions on how to turn off User Account Control (UAC) on Windows 2008 or Windows 2008 R2 servers.

Resolution

1. Click Start and go to Control Panel.
2. In the Control Panel, click User Accounts.
3. In the User Accounts window, click User Accounts.
4. In the User Accounts tasks window, click Turn User Account Control on or off.
5. (Conditional) If UAC is currently configured in Admin Approval Mode, the User Account Control message is displayed. Click Continue.
6. Clear the Use User Account Control (UAC) to help protect your computer check box, and click OK.
7. Click Restart Now to immediately apply the change, or click Restart Later and close the User Accounts tasks window to apply the change the next time you restart your system.

Cause

UAC prevents the executable from starting.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012141
  • Creation Date:15-APR-13
  • Modified Date:17-APR-13
    • NetIQPlateSpin Recon

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