Environment
NetIQ AppManager 7.0.x
Situation
When logging into the Operator Web Console the user can authenticate to the website but recieves a http error 500. In looking through the IIS logs the user may encounter the following error:
Permission_denied:_'CreateObject'
POST /netiq/loginhandler.asp |81|800a0046|Permission_denied:_'CreateObject' 80
POST /netiq/loginhandler.asp |81|800a0046|Permission_denied:_'CreateObject' 80
http://appmgriis/netiq/Login.asp 500 0 576 10201
Resolution
The authenticated user must be granted the following NTFS permissions to the /Netiq/ virtual directory on the IIS server:
Read & Execute
List Folder Contents
List Folder Contents
Read
The folder exists in the /program files/netiq/ directory by default.
Cause
The error is caused becuase the user lacks sufficient NTFS permissions to the NetIQ directory. This directory hosts the virtual directory for the NetIQ Operator Webconsole.