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ZCM 11.2.3a: Volatile environment variables may not be available if the Novell Client is used and drives are mapped

This document (7012172) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2.3a

Situation

After upgrading to ZCM 11.2.3a, some environment variables set in the Novell Login Script are not "available" in bundles

Resolution

This is fixed in version 11.2.4 - see TID 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7012027

Workaround: if it is not possible to upgrade to ZCM 11.2.4 at this time, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at http://download.novell.com/Download?buildid=s5zcEae9xcI~ as "ZCM 11.2.3a Monthly Update 1 - see TID 7012025". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Workaround: if it is not possible to upgrade to ZCM 11.2.3a Monthly Update 1 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at http://download.novell.com/Download?buildid=9HBVzkFiARQ~ as "ZCM 11.2.3a fix for Random login errors with UAC enabled - see TID 7009405, Script bundles using commands requiring default PATH fail - see TID 7012200 and ZCM 11.2.3a: Volatile environment variables may not be available if the Novell Client is used and drives are mapped - see TID 7012172". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Cause

The API used in the fix for TID 7011795 ZCM Does not Detect changes to the "Volatile Environment" fails if the environment contains variables that have "=" in the name: the Novell Client creates one of these for each mapped drive (these were used to determine where "MAP ROOT" was set for older clients, it has no direct use in the client for Windows 7)

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012172
  • Creation Date:20-APR-13
  • Modified Date:28-OCT-13
    • NovellZENworks Configuration Management

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