NetXtreme BCM5751 Gigabit NIC not supported by December Imaging update

This document (7012178) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11 Imaging

Situation

Network Interface Card (NIC) doesn't pick up driver.

Resolution

This is fixed in version 11.2.4 - see TID 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7012027

For ZCM 11.2.3: If it is not possible to upgrade to ZCM 11.2.4 at this time, then Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at http://download.novell.com/Download?buildid=s5zcEae9xcI~ as "ZCM 11.2.3a Monthly Update 1 - see TID 7012025". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

This is also fixed in the ZENworks Imaging Update for April 2013 which can be found at http://download.novell.com/Download?buildid=BSgp3HMp_uc~

Workaround: try imaging update with following parameter in bootcd prompt:
newid="0x14e4 0x1677,tg3"

Cause

Driver is not bound with hardware.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

Document ID:7012178
Creation Date:22-APR-13
Modified Date:08-JAN-14
- NovellZENworks Configuration Management

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