Imaging engine loads incorrect NIC driver on Asus EEE pc

  • 7012182
  • 22-Apr-2013
  • 07-Nov-2013

Environment

Novell ZENworks Configuration Management 11.2 Imaging

Situation

On Asus EEE pc the imaging engine loads the incorrect NIC driver: it loads 'atl1e' instead of 'atl1c'.

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027

Workaround: If it is not possible to upgrade to ZCM 11.2.4 at this time, in the interim Novell has made a patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=s5zcEae9xcI~ as "ZCM 11.2.3a Monthly Update 1 - see TID 7012025". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.



This is also fixed in the ZENworks Imaging Update for April 2013 which can be found at https://download.novell.com/Download?buildid=BSgp3HMp_uc~