Novell Home

My Favorites

Close

Please to see your favorites.

iPrint Secure Printer install hangs with FireFox 19

This document (7012335) is provided subject to the disclaimer at the end of this document.

Environment

Novell iPrint for Linux

Situation

Installing an iPrint secure printer to a Windows workstation using FireFox version 19 or later can result in the iPrint authentication window to hang.  The hang will occur if the user waits 11 seconds or longer to submit the credentials. If the authentication window is left open for more than 1 minute, FireFox may crash.  This problem exists with the 5.86 iPrint Client and earlier.

Resolution

Upgrade the workstation's version of the iPrint Client for Windows to 5.90 or later.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012335
  • Creation Date:26-APR-13
  • Modified Date:06-MAY-13
    • NovelliPrint

Did this document solve your problem? Provide Feedback