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IDM plugin for iManager broken after applying 2.7.6 Patch 1

This document (7012336) is provided subject to the disclaimer at the end of this document.

Environment

Novell iManager 2.7.6 Patch 1

Situation

Upgrading iManager from 2.7.6 to 2.7.6 Patch 1 breaks the IDM plugin for
iManager. 
The error given:
Unknown error code returned by isSearchContainerDNValid(): null

Resolution

This issue occurs if the browser cached iManager information that doesn't have the 
token updated by the patch. Simply clearing the browser cache should resolve this.

Additional Information

To manually clear the cache from the standalone version of iManager:

For Windows:

Exit iManager.

Browse for C:\Users\\AppData\Edit: doc shows path for Vista...for XP look here: C:\Documents and Settings\<username>\Application Data\Mozilla\eclipse\Cache

Delete all the data from the Cache directory.

Restart iManager.

For Linux:

Exit iManager.

Browse for one of the following:
/root/.mozilla/eclipse/Cache (for root user)
/$HOME/.mozilla/eclipse/Cache (for non root user)
Delete all the data from the Cache directory.
Restart iManager.


Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012336
  • Creation Date:29-APR-13
  • Modified Date:29-APR-13
    • NetIQIdentity Manager
      iManager

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