Novell Home

My Favorites

Close

Please to see your favorites.

632 error creating iPrint Driver Store

This document (7012340) is provided subject to the disclaimer at the end of this document.

Environment

Novell iPrint for Linux
Internal Development eDir Build just prior to eDir 887 Patch 3

Situation

Creating a Driver Store object via iManager returns the following error.

Error: Create Driver Store Failure
com.novell.admin.common.exceptions.UniqueSPIException: (Error -632) Unexpected results have occurred.

Resolution

This issue will be resolved in the eDir patch which comes after the eDir update 8.8. SP7 Patch 3.
 
Workaround:
  1. Delete the Driver Store eDir object (if it was created). View the contents of the /etc/opt/novell/iprint/conf/idsd.conf to ensure the information from the failed creation attempt did not get populated. If it did, remove those entries.
  2. Restart Apache and Tomcat on the server which you are running iManager from.
  3. Creating the Driver Store object again. Use either iprintman or iManager:
    • iprintman
      • Syntax:
        • iprntman ids [ids] -c
      • Example:
        • iprntman ids cn=myIDS,ou=myContainer,o=myOrganization -c
      • With OES2, authenticate with the eDir admin CN. For example, admin.
      • With OES11, authenticate with the eDir admin LDAP fully qualified name. For example, cn=admin,o=novell
    • iManager
      • Novell internal testing shows that the problem is less likely to occur from a Windows XP workstation. If possible, try creating the Driver Store object from a Windows XP workstation.

Cause

This problem exists only if eDir update 8.8. SP7 Patch 3 is in the environment.

Status

Reported to Engineering

Additional Information

This issue is not consistent.  The problem happens more consistently when running from a Windows 8 workstation and less consistently when running from a WinXP or Win7 workstation. 

Even though an error is returned, the eDir Driver Store object is usually created.  However, the Driver Store object is not functional or manageable.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012340
  • Creation Date:30-APR-13
  • Modified Date:10-MAY-13
    • NovelliPrint

Did this document solve your problem? Provide Feedback