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Deleting email on a BlackBerry 10 device deletes and purges the email from GroupWise

This document (7012353) is provided subject to the disclaimer at the end of this document.


Novell GroupWise 8
Novell GroupWise 2012
Novell DataSynchronizer 1.2.5
BlackBerry 10 devices


Item gets deleted BlackBerry z10, and gets completely deleted from GroupWise.
Item gets deleted using a BlackBerry 10 devices and is not found in GroupWise trash.


Contact BlackBerry device carrier for patch.


Issue with BlackBerry device OS, deletes and purges email instead of doing just a delete.

Additional Information

This fix is not be available to end-customers until their respective carrier approves the update and makes it available for download.


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012353
  • Creation Date:02-MAY-13
  • Modified Date:10-DEC-13
    • NovellData Synchronizer

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