ZCM agent does not gather all registration relevant information
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Microsoft Windows 8
The agent refresh is delayed by 30 seconds.
The %zenworks_home%\bin\conninfo.dat is missing serial number and MAC address, important for the registration reconciliation process.
This is fixed in version 11.2.4 - see TID 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://www.novell.com/support/search.do?usemicrosite=true&searchString=7012027
Workaround: if it is not possible to upgrade to ZCM11.2.4 at this time, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=s5zcEae9xcI~ as "ZCM 11.2.3a Monthly Update 1 - see TID 7012025". This update should only be applied if the symptoms above are being experienced, and are causing problems.
Please report any problems encountered when using this Patch, by using the feedback link on this TID.
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- Document ID:7012379
- Creation Date:08-MAY-13
- Modified Date:06-NOV-13
- NovellZENworks Asset ManagementZENworks Configuration ManagementZENworks Endpoint Security ManagementZENworks Patch Management
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