Users are unable to view files on NSS volume

Document ID:7012432
Creation Date:17-May-2013
Modified Date:17-May-2013
- Micro Focus Products:
  Client for Open Enterprise Server (Novell Client)

Environment

Novell Client 2 SP3 for Windows 7

Situation

Some workstations are unable to see the files on mapped drives

Resolution

Remove the "Hidden" attribute from the files/folders where it has been set.

Cause

The "Hidden" file attribute will make it impossible for users to view the file/folder where the attribute has been set. Some machines can see the files because the Windows Explorer "Show Hidden Files and Folders" setting has been enabled.

Additional Information

Wireshark filter to identify files with "Hidden" attribute:
ncp.att_def32_hidden == 1