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IE Group Policy Related Settings Changed Unexpectedly

This document (7012482) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2

Situation

Internet Explorer settings that are configurable via Group Policy Settings may change even when there are not any IE group policies assigned to the user.

Cause

"Drive:\WINDOWS\system32\GroupPolicy\User\MICROSOFT\IEAK\install.ins" is processed on every ZCM refresh, even if there is not an effective GPO assigned to the user or the device.

Status

Reported to Engineering

Additional Information

It is recommended to make sure that "install.ins" does not exist under  "Drive:\WINDOWS\system32\GroupPolicy\User\MICROSOFT\IEAK"  or "%zenworks_home%\bin\handlers\cachefiles\originalcache\" if IE settings are not being controlled by GPOs.
Otherwise, there is a chance that either ZCM or Windows itself may reprocess this file and alter IE settings to match the values in this file.
 

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012482
  • Creation Date:24-MAY-13
  • Modified Date:30-MAY-13
    • NovellZENworks Configuration Management

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