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Login with Smartcard brings no ZCM login prompt

This document (7012547) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2 Authentication


Device configured for smartcard authentication.
Smartcard login bring no ZCM login, user remains not logged in into ZCM zone.


A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at as "ZCM 11.2.3a fix for Login with Smartcard brings no ZCM login prompt - see TID 7012547". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Note this patch can be deployed independently of other patches, such as ZCM 11.2.3a Monthly Update 1

Additional Information

If device authenticates against Linux satellite server TID 7012429 should be followed.


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012547
  • Creation Date:04-JUN-13
  • Modified Date:14-JUN-13
    • NovellZENworks Configuration Management

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