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How to update the URL for AMPP events.

This document (7012579) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ AppManager Performance Profiler 4.x

Situation

When using the Process Trusted Alarms KS the url that is genearted does not appear to be correct. For example if SSL has been enabled, the url still reflects the unsecured protocol.

Resolution

Run the following in sql on the AMPP database to fix the issue.

1. select N_VALUE from N_APPLICATION_PROPERTY
        where N_KEY = 'WebappBaseUrl';

You will see a URL with http in it, edit it to change to https using the sql below and replacing the ? below with the updated value.

2. UPDATE N_APPLICATION_PROPERTY
        SET N_VALUE = '?'
        WHERE N_KEY = 'WebappBaseUrl';
 
3. Restart the AMPP Services.

Cause

This setting is stored within the AMPP database and is not configurable via the UI. Currently this setting must be manually updated.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012579
  • Creation Date:07-JUN-13
  • Modified Date:07-JUN-13
    • NetIQAppManager

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