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File upload plugin installation fails with IE9 browser on Windows 2008R2 server

This document (7012583) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC

Situation

File upload plugin fails on Windows 2008R2 server - after the setup runs, the page refreshes and the plugin is not installed

Error (zcc.log)
03 Jun 2013 11:42:15 AjaxServlet..........99 :Ping received
03 Jun 2013 11:44:34 HibernateSessionFil..85 :Error executing
03 Jun 2013 11:44:41 ============== Exception (begin)===========================
03 Jun 2013 11:44:41 Exception while loading resource bundle: : thrown=java.lang.NullPointerException
03 Jun 2013 11:44:41 Exception occured java.lang.NullPointerException


Resolution

Disable IE ESC (Internet Explorer Enhanced Security Configuration)  for the users who require to use the plugin.


Cause

IE ESC configuration is not allowing the File upload plugin (Active X control) to install.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012583
  • Creation Date:10-JUN-13
  • Modified Date:10-JUN-13
    • NovellZENworks Configuration Management

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