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Failover VM NICs mis-configured if source has multiple NICs

This document (7012588) is provided subject to the disclaimer at the end of this document.

Environment

PlateSpin Forge
PlateSpin Protect

Situation

When running a Prepare For Replication job for a source workload with multiple network adapters, the target network adapters are configured such that the first adapter has the right VLAN and the wrong networking information, where the last adapter will have the wrong VLAN and the right networking information.

Resolution

To resolve this issue, edit the Network adapter settings for the VM such that the last adapter has the right VLAN.  It may also be required to check the "Connect at power on" and "Connected" checkboxes.
 
This change will typically be retained through replications.

Cause

This issue occurs because of a limitation in the Protect and Forge web UI.  The Replication Settings only allow for only one network adapter to be configured, which causes the configuration to sometimes be spread among multiple adapters instead.

Additional Information

The adapters that need to be changed will not always be the first and last as seen in the VM settings.  To determine accurately which adapter to modify follow these steps:

1. On the Failover VM run ipconfig /all
2. Locate the device with the correct network settings and record the MAC address
3. Edit the settings of the VM
4. Using the MAC Address information locate the Network adapter that has the correct networking configuration
5. Change the Network label to the appropriate VLAN

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012588
  • Creation Date:11-JUN-13
  • Modified Date:11-JUN-13
    • NetIQPlateSpin Forge
      PlateSpin Protect

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