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System Update fails to update ZESM setup.exe while installing ZESAdapter.dll

This document (7012618) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2
Novell ZENworks Endpoint Security Management 11.2


Error installed ZESM setup.exe during 11.2.3a Monthly Update 1 system update.

ERROR: in system-update.log


ERROR: in setup.exe.log:

MSI (s) (B8:1C) [06:06:20:807]: Verifying accessibility of file: ZESAdapter.dll
MSI (s) (B8:1C) [06:06:20:807]: Note: 1: 1321 2: C:\Program Files (x86)\Novell\ZENworks\esm\ZESAdapter.dll 3: 5 
MSI (s) (B8:1C) [06:06:20:808]: Product: Novell ZENworks Endpoint Security Agent -- Error 1321.The Installer has insufficient privileges to modify the file C:\Program Files (x86)\Novell\ZENworks\esm\ZESAdapter.dll.
Error 1321.The Installer has insufficient privileges to modify the file C:\Program Files (x86)\Novell\ZENworks\esm\ZESAdapter.dll.



Disabling the ZENworks Agent Self Defense allows the System Update to install successfully.

  1. Disable the ZENworks Agent Self Defense.  This feature is available at Zone, folder or individual device settings:  ZENworks Agent / Agent Security / Enable self defense for the ZENworks Adaptive Agent
  2. Refresh the agent.
  3. Redeploy the System Update


Reported to Engineering


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  • Document ID:7012618
  • Creation Date:17-JUN-13
  • Modified Date:17-JUN-13
    • NovellZENworks Configuration Management
      ZENworks Endpoint Security Management

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