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mgr-register-bunch single run fails with scheduling service appears down

This document (7012621) is provided subject to the disclaimer at the end of this document.


SUSE Manager 1.7


When starting a single run of mgr-bunch-register or mgr-register-default from the web interface of SUSE Manager, the following error is displayed:
The scheduling service appears down. Please contact your SUSE Manager administrator.
In /var/log/rhn/rhn_taskomatic_daemon.log the following error is shown:
INFO   | jvm 1    | 2013/06/18 10:39:47 | Jun 18, 2013 10:39:47 AM redstone.xmlrpc.XmlRpcDispatcher writeError
INFO   | jvm 1    | 2013/06/18 10:39:47 | WARNING: com.redhat.rhn.taskomatic.NoSuchBunchTaskException: mgr-register-bunch


Backup the database according to the official product documentation. For details see chapter 6.5.3. Backing up the Database.

Save the following SQL command to a file:
update rhntaskobunch set org_bunch=null where name = 'mgr-register-bunch';
then run:
spacewalk-sql --select-mode /path/to/file
and then re-run the mgr-register-bunch action in the web interface.


Wrong settings during initial database setup.


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012621
  • Creation Date:18-JUN-13
  • Modified Date:09-JUL-13
    • SUSESUSE Manager

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