Incorrect characters displayed in "Configure System Tray Icon"

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Environment

Novell Client 2 SP3 for Windows (IR2)

Situation

When attempting to change the behavior of the System Tray Icon with the option "Configure System Tray Icon," the options appear as unreadable characters.

Resolution

Workaround 1:

Install Novell Client 2 SP3 for Windows (IR1a) first, configure the system tray actions, and then upgrade to IR2 and be unable to configure the options using the UI until a fix is available.

Workaround 2:

Export [HKEY_CURRENT_USER\Software\NetWare\System Tray Configuration] from a machine configured the way you want it and import that on the IR2 machine. Note that is HKEY_CURRENT_USER and not HKEY_LOCAL_MACHINE.

Workaround 3:

Manually edit the registry to configure the desired options. See Novell Client 2 SP3 for Windows: Registry Settings.

Cause

ANSI text is incorrectly being displayed as Unicode, and therefore mapping to unintended character values.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

Document ID:7012626
Creation Date:18-JUN-13
Modified Date:18-JUN-13
- NovellClient

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