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Warning, Failed to audit session Failed to find user account details:404

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NetIQ Privileged User Manager 2.3.1
NetIQ Privileged User Manager 2.3.2


Warning, Failed to audit session Failed to find user account details:404
Error, Terminating connection as Audit cannnot be started from session guid


Verify the Account Domain was named the domain name (if it's Active Directory) or the hostname, if it's a standalone host. 

AD Example: 
If my domain is called, when creating my Account Domain within Command Control for this Active Directory domain, I would call my Account Domain 'PUMDOMAIN'. 

Standalone host Example:
If my standalone windows host name was HOST98, when creating my Account Domain for a standalone Windows host, I would name my Account Domain 'HOST98'

Additional Information

If you are unsure what your hostname of Domain are, you can use a Microsoft Utility called PsGetSid v1.33

Here is the output:

C:\Users\Administrator\Downloads\PSTools>PsGetsid.exe Administrator

PsGetSid v1.44 - Translates SIDs to names and vice versa
Copyright (C) 1999-2008 Mark Russinovich
Sysinternals -

SID for HOST98\Administrator:

In this case, 'HOST98' would be the appropriate name to use as the Account Domain name. 


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  • Document ID:7012628
  • Creation Date:18-JUN-13
  • Modified Date:18-JUN-13
    • NovellPrivileged Account Manager (Privileged User Manager)

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