ZENworks News is not seen for some locales

This document (7012652) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Asset Management 11.2
Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Full Disk Encryption 11.2
Novell ZENworks Patch Management 11.2

Situation

When the browser is set for some locales/languages such as "nl", and ZCC is set for English, no news items are seen.

In some other locales, multiple versions of the news are seen

Resolution

This is fixed in version 11.2.4 - see TID 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7012027

Cause

When the locale has no country info (like "nl", instead of "nl_NL"), the ZCC language was being incorrectly interpreted.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

Document ID:7012652
Creation Date:20-JUN-13
Modified Date:28-OCT-13
- NovellZENworks Asset Management
  ZENworks Configuration Management
  ZENworks Endpoint Security Management
  ZENworks Full Disk Encryption
  ZENworks Patch Management

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