Environment
Novell ZENworks Configuration Management 11.2 Inventory
Microsoft Windows 8
Microsoft Windows 8
Situation
Sometimes the first inventory scan for Windows 8 devices does not run
Occasionally other inventory scans for Windows 8 devices do not run
Occasionally other inventory scans for Windows 8 devices do not run
Resolution
This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027
Cause
Colw32 is taking too long to complete, and the inventory collector gracefully stops executing