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setup.exe stops iphelper service during system update

This document (7012702) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2

Situation

The Windows iphelper service is stopped during system update or install as part of setup.exe.  This can cause brief disruption when network connection is lost, and is required for installation of ZESM drivers.

This is required when setup runs with INSTALLDRIVERS=1, but not necessary when INSTALLDRIVERS=0.

Additional Information

setup is called with INSTALLDRIVERS=0 if FDE and ZESM are disabled and Agent Self Defense is disabled, and location awareness is set to "Location Lite".

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012702
  • Creation Date:25-JUN-13
  • Modified Date:25-JUN-13
    • NovellZENworks Configuration Management

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