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Unable to login to dashboard with an LDAP administrator

This document (7012704) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Mobile Management

Situation

When an Administrator is created from LDAP in the ZMM Dashboard, that user cannot login to the Dashboard.

Resolution

When logging in with an LDAP created Administrator account, the format is domain\username.  That will allow login to work.  To find the domain, go to Organization -> Administrative LDAP Servers -> expand the LDAP Server -> Domain Settings

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012704
  • Creation Date:25-JUN-13
  • Modified Date:25-JUN-13
    • NovellZENworks Mobile Management

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