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Error restoring server

This document (7012706) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2


Error when restoring ZENworks primary server per disaster recovery:

ERROR (from zman.log):

[ZMan] [1] [] [Restoring file conf/loader/AddPatchlinkAnalyzeReporting.xml] [] []

[ZMan] [1] [] [Error:Failed to restore the configuration files. Ensure that the backed-up file and the passphrase
specified are valid and correct. Also, ensure that you have the write permission to /etc/opt/novell/zenworks directory on Linux and <Installation directory>:\NovellZENworks\conf on Windows.] [] []

Caused by: com.novell.zenworks.zman.exceptions.ZManException: C:\Program Files
(x86)\Novell\ZENworks\conf\loader\AddPatchlinkAnalyzeReporting.xml (Access is
    ... 16 more

Caused by: C:\Program Files
(x86)\Novell\ZENworks\conf\loader\AddPatchlinkAnalyzeReporting.xml (Access is


This is fixed in version 11.2.4 - see TID 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at http://// 

Workaround:  Set read/write attribute on AddPatchlinkAnalyzeReporting.xml.


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  • Document ID:7012706
  • Creation Date:25-JUN-13
  • Modified Date:28-OCT-13
    • NovellZENworks Configuration Management

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