MTA eDirectory User Synchronization does not work for all the users
This document (7012719) is provided subject to the disclaimer at the end of this document.
Environment
Situation
Resolution
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Make sure MTA eDirectory synchronization is set up properly by following the document below
http://www.novell.com/documentation/groupwise2012/gw2012_guide_admin/?page=/documentation/groupwise2012/gw2012_guide_admin/data/akb1pzj.html -
If even after setting up correctly it does not go through all the users, please change the LDAP server to point to a different LDAP server preferably the Master of the Root
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Launch ConsoleOne
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Click Tools | GroupWise System Operations | LDAP Servers
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Click Add and set up a new LDAP Server and point it to the Master of Root
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Click OK
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Click Tools | GroupWise System Operations | eDirectory User Synchronization
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Highlight the Domain and click on Configure Agents
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Highlight the Agent and click Set Up eDirectory Access
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Highlight the new LDAP server that was just created and click on Set Preferred
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Make sure the LDAP User Name and LDAP Password is set
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Click OK
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Click OK again
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Click OK again
Disclaimer
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7012719
- Creation Date:26-JUN-13
- Modified Date:26-JUN-13
- NovellGroupWise
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