Novell Home

My Favorites

Close

Please to see your favorites.

Some Patches not updating Patched status

This document (7012721) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2
Novell ZENworks Patch Management 11

Situation

Some Microsoft Security patches show "Not Patched" for devices after ZPM installed the patch.

Resolution

Test to know if the bug reported applies to specific patches:

  1. Delete all entries from registry under HKEY_LOCAL_MACHINE][SOFTWARE\PatchLink.com\Discovery Agent\NativeScan
  2. Rescan device with zac patch-scan.

Note:  After the test above the device should show as patched.  Unfortunately however, subsequent patch scans will mark it as not patched again, so this isn't a good workaround for the problem unless the reg keys were deleted daily in advance of DAU schedule.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012721
  • Creation Date:26-JUN-13
  • Modified Date:26-JUN-13
    • NovellZENworks Configuration Management

Did this document solve your problem? Provide Feedback