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DAU bundles fail to create properly since 11.2.3 and later update

This document (7012728) is provided subject to the disclaimer at the end of this document.

Environment

Discover Applicable Update (DAU) bundles fail to create properly since update to 11.2.3.  Bundles show empty actions.

ERROR (from loader-messages.log):

[DEBUG] [24/06/13 07:33:33] [] [PatchManagement] [1808] [] [Result for Check to create: false] [] []
[DEBUG] [24/06/13 07:33:33] [] [Loader.PatchSubscriptionService] [1808] [] [Could not create bundle] [] []
[DEBUG] [24/06/13 07:33:33] [] [Loader.PatchSubscriptionService] [1808] [] [com.lumension.scr.exception.SCRException: java.lang.NullPointerException
    at com.lumension.scr.pojo.SecurityContentGroup.getArchives(SecurityContentGroup.java:670)
    at com.lumension.scr.pojo.SecurityContentGroup.getArchives(SecurityContentGroup.java:554)
    at com.novell.zenworks.lumension.BundleManager.add2AnalyzeFileBundleWithLaunchActionArcFile(BundleManager.java:612)
    at com.novell.zenworks.lumension.BundleManager.updateOrCreateDAUBundles(BundleManager.java:1045)
    at com.novell.zenworks.lumension.PatchSubscriptionService.setContentInBundleSystem(PatchSubscriptionService.java:287)
    at com.novell.zenworks.lumension.PatchSubscriptionService.processPatchPlatform(PatchSubscriptionService.java:412)
    at com.novell.zenworks.lumension.PatchSubscriptionService.downloadAllPlatforms(PatchSubscriptionService.java:778)
    at com.novell.zenworks.lumension.PatchSubscriptionService.processAction(PatchSubscriptionService.java:986)
    at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.processAction(QueueThreadWorker.java:212)
    at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.run(QueueThreadWorker.java:143)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:662)
Caused by: java.lang.NullPointerException
    at com.lumension.scr.pojo.SecurityContentGroup.getArchives(SecurityContentGroup.java:596)


Resolution

In addition to the Patch troubleshooting for URLs that need to be resolvable, since 11.2.3 the following URLs need to be resolvable and unblocked:

http://cache.patchlinksecure.net/PatchComponents/OSPXSet.xml
http://cache.lumension.com/patchcomponents/
- Multiple files are needed from this location

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012728
  • Creation Date:26-JUN-13
  • Modified Date:26-JUN-13
    • NovellZENworks Configuration Management
      ZENworks Patch Management

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