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Device refreshes when an email is sent from Device

This document (7012746) is provided subject to the disclaimer at the end of this document.


Novell Data Synchronizer Mobility Pack
Novell GroupWise


Device refreshes when an email is sent from device
Emails vanish and comes back after sending an email from Device
Device resyncs when an email is sent from device


  1. Remove the account from the device
  2. Remove the user from the mobility server
  3. Add the user on the mobility server
  4. Add the account on the device

Additional Information

This issue can happen with any version of Mobility Pack


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012746
  • Creation Date:01-JUL-13
  • Modified Date:10-DEC-13
    • NovellGroupWise
      GroupWise Mobility Service

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