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ZCM 11.2.3a: WOL (Wake On LAN) does not work for Linux devices

This document (7012800) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2.3

Situation

When using a Windows Managed Device as a WOL proxy, Linux devices do not wake up

Error (from zmd-messages.log of Windows proxy):
[WOLHandler] [1] [SYSTEM] [WakeonLan Proxy] [] [Error in sending Packets] [] []

Resolution

This is fixed in version 11.2.4 - see TID 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7012027

Cause

When removing the delimiters from the MAC address, the code was only considering '-' as a delimiter, which is the case for Windows, however for Linux the delimiter is ':' and so the MAC address that was constructed for Linux devices contained ':' and therefore Wake On Lan would not work for them.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012800
  • Creation Date:08-JUL-13
  • Modified Date:28-OCT-13
    • NovellZENworks Configuration Management

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