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Update to ZMM 2.7.4 fails with SQL Errors

This document (7012801) is provided subject to the disclaimer at the end of this document.

Environment

ZENworks Mobile Management 2.7.2
ZENworks Mobile Management 2.7.3

Situation

When Updating ZMM from Version 2.7.2/2.7.3 to Version 2.7.4 the update fails with SQL Errors:

"[Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database "MDM" requested by the login. The login failed.
VerifySQLLogin: Failed to open database in SQL error: -1"


and

"[Microsoft][ODBC SQL Server Driver][SQL Server]Cannot resolve the collation conflict between "Latin1_General_CI_AS" and "SQL_Latin1_General_CP1_CI_AS" in the like operation."

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012801
  • Creation Date:08-JUL-13
  • Modified Date:08-JUL-13
    • NovellZENworks Mobile Management

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