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"Unknown preagent error check application Event logs for more details" installing on POSReady 2009 XP

This document (7012920) is provided subject to the disclaimer at the end of this document.


Novell ZENworks Configuration Management 11.2.4 Installation - Agent
Microsoft Windows Embedded POSReady 2009


Installing ZCM 11.2.4 agent on Microsoft Windows Embedded POSReady 2009
ERROR: Unknown preagent error check application Event logs for more details


For ZENworks agent installation on POSReady 2009 (XP), "cacls.exe" is a prerequisite.

To enable it on POSReady devices, the following steps need to be followed - refer to the following MSDN doc.

After cacls.exe is installed it will be shown in the following path.


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  • Document ID:7012920
  • Creation Date:22-JUL-13
  • Modified Date:20-AUG-13
    • NovellZENworks Configuration Management

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