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GWIA send receive issues - Master TID

This document (7012937) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 2012
Novell GroupWise 8

Situation

GWIA unable to send and/or receive mail.
GWIA unable to process mail in receive or send queues.
GWIA not listening on port 25.
Unable to route mail to host.

Resolution

Common Issues:
TID 7012749 - Unable to send or receive mail (port/agent conflict)
TID 7012936 - GWIA not sending or receiving mail (bind exclusively)
TID 7012748 - Unable to process received mail (corrupt mail items in queue)
TID 7012750 - Unable to process send mail (corrupt mail items in queue)

Error Messages:
TID 7002712 - "450 host down" when sending mail
TID 7012907 - "Undeliverable recipient(s) with Response: 504 Need Fully Qualified Address"
TID 7012862 - "Undeliverable mail - 554 5.7.1 relay access denied"

Misc:
TID 7012825 - New GWIA not visible and mail not flowing

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012937
  • Creation Date:24-JUL-13
  • Modified Date:24-JUL-13
    • NovellGroupWise

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