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Unable to connect to Mobility Server after a new install

This document (7012939) is provided subject to the disclaimer at the end of this document.

Environment

Novell Data Synchronizer Mobility Pack
SUSE Linux Enterprise Server 11

Situation

Unable to connect to Mobility Server after a new install
ERROR: "Unable to connect to server" on the device

Resolution

Make sure apache is not using port 443.
  1. Type rcapache2 stop and press Enter
  2. Type chkconfig apache2 off and press Enter
  3. Type rcdatasync restart to restart DataSync

Additional Information

Troubleshooting Steps:
 
  1. Type netstat -patune | grep 443 | grep listen -i and press Enter
  2. It should show python using port 443. If it shows httpd/pre-fork, then apache2 is using it

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012939
  • Creation Date:24-JUL-13
  • Modified Date:10-DEC-13
    • NovellData Synchronizer
      GroupWise
    • SUSESUSE Linux Enterprise Server

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