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Unable to connect to Mobility Server after a new install

This document (7012939) is provided subject to the disclaimer at the end of this document.

Environment

Novell Data Synchronizer Mobility Pack
SUSE Linux Enterprise Server 11

Situation

Unable to connect to Mobility Server after a new install
ERROR: "Unable to connect to server" on the device

Resolution

  1. Determine if apache is using port 443:
    Type netstat -peanut | grep 443 | grep -i listen and press Enter.
    Note: It should show python using port 443. If it shows httpd/pre-fork, then apache2 is using it.

  2. (conditional) If httpd/pre-fork (apache2) is using this port and not python (gms), then please refer to TID 7015392 for available configuration workarounds.

Additional Information

Troubleshooting Steps:
 
  1. Type netstat -patune | grep 443 | grep listen -i and press Enter
  2. It should show python using port 443. If it shows httpd/pre-fork, then apache2 is using it

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012939
  • Creation Date:24-JUL-13
  • Modified Date:04-AUG-16
    • NovellData Synchronizer
      GroupWise
    • SUSESUSE Linux Enterprise Server

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