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No device inventory report when Software File Information collected

This document (7012941) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 Inventory

Situation

Inventory configured to collect Software File Information.
After inventory scan, ZCC and ZENworks Adaptive Agent do not provide device inventory report.

Resolution

Workaround: disable collecting of Software File Information

Cause

Issue caused by special character like &(ampersand) in a file property.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012941
  • Creation Date:25-JUL-13
  • Modified Date:25-JUL-13
    • NovellZENworks Configuration Management

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