Imaging fails to boot with 'unexpected exit with status 0x0009' error
This document (7012942) is provided subject to the disclaimer at the end of this document.
Environment
Situation
Device boot fails with following error:
Starting udev... udev-work[205]: '/sbin/modprobe -b pci:v00008086d00008C31sv00008086sd00002052bc0Csc03i30' unexpected exit with status 0x0009
where hardware ID belongs to USB 3.0 compatible controller
Resolution
- use kernel parameter nousb or/and brokenmodules=xhci-hcd,usbcore,usb_common in z_maint.cfg, z_auto.cfg
- disable USB 3.0 in BIOS
Cause
Status
Reported to EngineeringAdditional Information
Boot affected device with SLE11SP3 CD and run hardware report:
# hwinfo > /tmp/hwinfo.txt
Find hardware id and check what kind hardware is that.
For instance above reported error refers:
17: PCI 14.0: 0c03 USB Controller
[Created at pci.323]
UDI: /org/freedesktop/Hal/devices/pci_8086_8c31
Unique ID: MZfG.Y1Ief+mGvg7
SysFS ID: /devices/pci0000:00/0000:00:14.0
SysFS BusID: 0000:00:14.0
Hardware Class: usb controller
Model: "Intel USB Controller"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x8c31
SubVendor: pci 0x8086 "Intel Corporation"
SubDevice: pci 0x2052
Revision: 0x04
Driver: "xhci_hcd"
Driver Modules: "xhci_hcd"
Memory Range: 0xf7c20000-0xf7c2ffff (rw,non-prefetchable)
IRQ: 44 (778 events)
Module Alias: "pci:v00008086d00008C31sv00008086sd00002052bc0Csc03i30"
Driver Info #0:
Driver Status: xhci_hcd is active
Driver Activation Cmd: "modprobe xhci_hcd"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Disclaimer
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7012942
- Creation Date:25-JUL-13
- Modified Date:30-JUL-13
- NovellZENworks Configuration Management
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