GroupWise and Mobility connectors fail to start after updating python
This document (7012948) is provided subject to the disclaimer at the end of this document.
Environment
Novell GroupWise Mobility Server 2.0 Beta
Situation
Resolution
- Launch YaST
-
Click Software Management | Online Update
-
Apply all the updates related to python
- Once the installation is complete, type rcdatasync stop and press Enter
-
Type killall -9 python and press Enter
-
Type rcdatasync start and press Enter
-
Type /opt/novell/datasync/uninstall.sh
-
Once the uninstallation is complete, reinstall Mobility Pack
Status
Reported to EngineeringAdditional Information
2013-07-25 09:44:19.691 ERROR [MainThread] [util:253] [userID:] [eventID:] [objectID:] [] EXCEPTION: ********************
2013-07-25 09:44:19.691 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: Traceback (most recent call last):
2013-07-25 09:44:19.692 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: File "syncengine/sbin/syncEngine.py", line 69, in main
2013-07-25 09:44:19.692 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: File "syncengine/lib/syncengine/engine.py", line 909, in loadPipelines
2013-07-25 09:44:19.692 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: File "syncengine/lib/syncengine/engine.py", line 581, in getTasksFromCE
2013-07-25 09:44:19.692 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: File "syncengine/lib/syncengine/config/outgoing.py", line 84, in getConnect
orConfig
2013-07-25 09:44:19.692 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: File "/opt/novell/datasync/common/lib/suds/client.py", line 540, in __call_
_
2013-07-25 09:44:19.692 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: return client.invoke(args, kwargs)
2013-07-25 09:44:19.692 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: File "/opt/novell/datasync/common/lib/suds/client.py", line 600, in invoke
2013-07-25 09:44:19.692 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: result = self.send(soapenv)
2013-07-25 09:44:19.692 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: File "/opt/novell/datasync/common/lib/suds/client.py", line 661, in send
2013-07-25 09:44:19.693 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: result = self.failed(binding, e)
2013-07-25 09:44:19.693 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: File "/opt/novell/datasync/common/lib/suds/client.py", line 725, in failed
2013-07-25 09:44:19.693 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: r, p = binding.get_fault(reply)
2013-07-25 09:44:19.693 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: File "/opt/novell/datasync/common/lib/suds/bindings/binding.py", line 265,
in get_fault
2013-07-25 09:44:19.693 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: raise WebFault(p, faultroot)
2013-07-25 09:44:19.693 ERROR [MainThread] [util:256] [userID:] [eventID:] [objectID:] [] EXCEPTION: WebFault: Server raised fault: 'No module named ext'
2013-07-25 09:44:19.693 ERROR [MainThread] [util:257] [userID:] [eventID:] [objectID:] [] EXCEPTION: ********************
Disclaimer
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7012948
- Creation Date:25-JUL-13
- Modified Date:31-JUL-13
- NovellData Synchronizer
Did this document solve your problem? Provide Feedback
